Care Homes and The Elderly
Keeping Your Home Telephone Number When You Move Out
We are finding that more and more people who move into Retirement Villages, Residential Homes, Care & Nursing Homes, Sheltered Housing & Assisted Accommodation wish that they could take their home telephone number with them, so that they can continue to keep in touch with their family and friends. They’ve often had their telephone number for many, many years and it’s their lifeline to the outside World. We also find that families are worried that their elderly relative and vulnerable adult will be taken advantage of by scam callers and they need to safe guard them by screening the calls.
We can arrange that. We would port over their home telephone number onto our VoIP System where we can either:
- Divert the calls to the home owner’s mobile phone or the family’s mobile or home phone
- Divert the calls to an app on a smart phone, to make & receive calls & also transfer the call after screening
- Divert the call to the room in the Home or to the Homes reception
- Provide an internet phone which has the home number on, that would be plugged into an internet socket, in the room of the Home
We can invoice the resident directly for this service, their family or the Home.
Frequently Asked Questions:
Q – With your system, can we block unwanted calls?
A – Yes, that’s easily done
Q – Can we also stop calls to Premium Rate numbers and International calls?
A – Yes you can
Q – Is there a report available to see what calls the Vulnerable Adult is receiving/making?
A – Yes there is. The report can give those details, and many more
Q – My relative has a phone with large numbers and high volume. Can they take that phone with them, into the Care Home?
A – Yes, providing the Care Home has an internet socket in the Room, we can provide an adapter and that phone can continue to be used with their home number
Q – If a relative is worried about a Vulnerable Adult receiving calls, how can your system help with that?
A – We can divert the calls first to the relative to vet the calls, then with our app, the relative can forward the calls to the Vulnerable Adult in the Home
For more details click here or call us on: 01604 212258