A Complete Telecoms Solution which enables us to deliver real value.
Dialect Telecom provides complete Telecoms solutions for businesses both large and small. We believe in totally great customer service, which is delivered from our Northants headquarters.
Clear and Simple
We ensure our communication is clear and simple to help you make the right choice. After all, it’s in our interest to make it easier for you.
Integrity
We’ll ensure you’ve got all of the facts about different product options, to ensure you make the right decision.
Responsive
We’re valued and trusted by our customers because we listen and take the time to understand their individual needs. We’re never complacent and always focus on our customers’ needs.
Clarity
We avoid high-tech jargon and instead opt for the simple and straightforward approach ensuring everything is understood and is crystal clear.
Our Mission to be…
A company that provides customers with an enriching, quality, exceptional service…
…by
building valued relationships and understanding customers’ needs, which enables us to deliver solutions with real value.
“Telecoms for me is all about helping people run their businesses efficiently and effectively, however large or small it may be.
Whether that be simply giving some advice, helping to solve a problem, switching their telecoms to Dialect and giving the customer service that their Company has been lacking or putting their telephone number on a VoIP System to giving them greater flexibility.
As corny as it sounds, the main thing for me is to have happy customers. Happy customers not only stay as customers, but also recommend others.
Here at Dialect we all value honesty and transparency over profits every time.”
“Having spent the last 20 plus years in the telecoms industry I have learnt a great deal which has given me a true understanding of the industry and the products on offer, this gives me the knowledge to offer exactly what a customer needs whatever stage the customer is at, from start up onwards.
Forming strong and lasting customer relationships is extremely important to us at Dialect and we take the time to understand your business to not only ensure we offer you the best products and services but also at the best price.
My role in Dialect has slightly changed recently where I’m now a Consultant rather than a Director which allows me more time to spend in the garden and baking. I’m still on hand to help, where needed.”